Frequently Asked Questions

Join A Breadshare

• Pick-up occurs at the bakery which is located at 473 East Palmer Street. You will have the option of choosing between Wednesday and Friday for your pick-up day and pick-up occurs both days between the hours of 12-6.

Where/when can I pick up my bread?

Each week will feature an array of different styles of bread to choose from. You will receive an email every Sunday with the weekly offerings. You will have until Tuesday to reply to this email with your choice for the week. If we don't hear from you, those with the subscription for 1 loaf/week and also the bi-monthly subscription will receive a plain sourdough loaf, those with 2 loaves/week will receive 1 plain sourdough loaf and 1 whole wheat loaf. Those with the 3 loaf subscription will receive 1 plain sourdough, 1 whole wheat loaf, and one loaf of the weekly offering of focaccia.




What will I get each week in the breadshare?

click here to access Existing customer accounts

What if I realize I’m going to be late or miss the pickup time?

Please call us at (828-634-7699) to let us know you will not make it on pick-up day. The bread will be left there for one more day after pick up and will then be donated to someone in our community. We know sometimes there are unforeseen circumstances. However, please understand the fresher the bread, the better it is for you! 

When you sign up for a subscription your account is charged on a weekly basis. The benefit of having the program set up this way is that you have the ability to skip a week (or 2 or more) if you are heading out of town or have a week where you don't want bread. When you create an account with us (which happens automatically when you sign up for a subscription) you have complete control of your invoices which means you have the ability to choose the weeks you want to skip. It puts you, the customer, in complete control! Once you sign up for a subscription you will receive an email with step by step detailed instructions on how to do this.

 What if we are going to be out of town for several weeks this summer?  

What is the cost?

The cost of the breadshare comes out to be $7 per week for one loaf, $12 per week for two, or $18 per week for three.  Each week will feature an array of different styles of bread to choose from. Examples of loaves include ciabatta rolls or loaves, focaccia, baguettes, English muffins, or one of our varieties of sourdough or specialty seasonal offerings.

How are payments set up?

Payments are set up as a recurring weekly fee. Once you check out in our online store and make the first weeks payment, the charge will be made the same time each week. You can cancel your membership anytime or simply skip weekly installments. This membership also makes a great gift and can be given in monthly increments. To discuss gift card options please email us at info@bentwillowbaking.com

Join A Breadshare

Where/when can I pick up my bread?

Pick up for the breadshare occurs each week on Friday between the hours of 10am and 7pm. The Franklin pick up location is at 35 East Main Street at Outdoor 76. The Clayton pick up location is at 104 North Main Street, also at the Outdoor 76 storefront.

What if I realize I'm going to be late or miss the pick up time?

Please call or text Bethany (828-371-3622) to let her know you will not make it on pick up day. The bread will be left there for one more day after pick up and then it will be donated to someone in our community. We know sometimes there are unforeseen circumstances. However, please understand the fresher the bread, the better it is for you!

What if we are going to be out of town for several weeks this summer?

When you sign up for a subscription your account is charged on a weekly basis. The benefit of having the program set up this way is that you have the ability to skip a week (or 2 or more) if you are heading out of town or have a week where you don't want bread. When you create an account with us (which happens automatically when you sign up for a subscription) you have complete control of your invoices which means you have the ability to choose the weeks you want to skip. It puts you, the customer, in complete control! Once you sign up for a subscription you will receive an email with step by step detailed instructions on how to do this. 

What is the cost?

The cost of the breadshare comes out to be $7 per week for one loaf, $12 per week for two, or $18 per week for three. Each week will feature an array of different styles of bread to choose from. Examples of loaves include ciabatta rolls or loaves, focaccia, baguettes, English muffins, or one of our varieties of sourdough or specialty seasonal offerings.

How are payments set up?

Payments are set up as a recurring weekly fee. Once you check out in our online store and make the first weeks payment, the charge will be made the same time each week. You can cancel your membership anytime or simply skip weekly installments. This membership also makes a great gift and can be given in monthly increments. To discuss gift card options please email us at info@bentwillowbaking.com

Join a breadshare